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A recent Windows 10 update caused PDF issues that affected the Plant Picture Catalogue in DynaScape Design.

Symptoms

  • Plant Picture Catalogue cannot be exported from DynaScape Design.

  • It completes all of the steps and then fails after the final save location and name is selected.

  • DynaScape Design hangs, becomes non-responsive

  • No error message appears.

Cause

  • Microsoft Windows 10 update KB4557957 or KB4560960.