"This is due to a Windows 11 update in August where it affected applications using .NET Framework, which would include Dynascape Design (see below article).

August's Windows 11 update breaks printers and PDFs. Microsoft explains why

For the best workaround, please follow the below link to install CutePDF which is an alternate PDF writer."

To Install CutePDF Writer follow the How to install CutePDF guide. You only need to install it once.

Save your drawing as a PDF:

  1. Open the print window. In DynaScape Design, go to File > Print.

  2. Choose CutePDF Writer. Open Printer Setup and select CutePDF Writer.

  3. Set the paper size. Choose the paper size you want for the PDF.

  4. Check the printable area. Optional: select Preview printable area to confirm what the PDF will include.

  5. Print the drawing. Select Print.

  6. Save the PDF. When the save window opens, choose a location, enter a file name, and select Save.

Other options:

Send the drawing to Support. Email your .DPD drawing file to support@dynascape.com, and the Support team can save it as a PDF and send it back to you.

Use DynaScape Creator. In DynaScape Design, go to File > Export > DWG. Then sign in at draw.dynascape.com and import the DWG file. Creator requires an active subscription, or you can start a free 14-day trial.

Need help:

Contact DynaScape Support if you need help installing CutePDF or completing these steps. The team can walk you through the process by phone or remote support session.

Video: How to use CutePDF after installation